Why protecting your brand is super important

Back in 2004 two mates sat around a kitchen table dreaming up names for a new IT business. High on caffeine, and after what seemed like a thousand suggestions that ultimately had all already been taken, CommSys come to mind!

CommSys was the perfect name. Shortened for Communications Systems. Yay, it was finally done. CommSys Australia and the commsys.com.au domain was born. We were in the market to sell our new hosted phone systems.

We soon realised there was another ComSys. Spelt with only one “m”. This particular ComSys was a similar company to us, servicing a similar business market, with the domain name comsys.com.au. A disaster! Our customers were getting confused, and their emails were going to the wrong CommSys.

A few years later the other ComSys was put into Administration and closed. Our customers were now free from the confusion, well, that’s what we thought. Unfortunately our customers thought that we (CommSys) had packed up. Some swift communication and reassurance that ComSys, was not actually their CommSys, eased their concerns. We’re all good again.

Well, the ComSys name and domain got snapped up and any misspelt emails sent were once again going to the other ComSys. Just like Obe Wan says, that is not the ComSys you are looking for. So if you’re reading this, and looking for the best IT and Communications business in Australia, make sure you’re spelling our business name with a double “m” – CommSys. Communications Systems.

NBN Rollout to close down traditional business phone lines

As the NBN roll out is nearing completion, this also brings with it the cancellation of special business grade services. NBN Co has now assumed ownership of the copper network and have commenced the scheduling to decommission services such as PSTN and ISDN phone line services. The following is the revised disconnection dates:

Service                               First Disconnection Date
PSTN                                   Usually 18 months after NBN is becomes available
ISDN                                    30 September 2019

Most traditional on-site phone systems connect directly to one of these technologies. With both these types of services scheduled for disconnection, it’s important to plan on upgrading your business phone system now.

VoIP (Voice over IP) is the new standard for phone connectivity with the most common protocol in VoIP being SIP (Session Initiation Protocol). Not all traditional phone systems support the SIP protocol or VoIP at all. In this case the phone system will require either additional hardware or licenses. However, another solution is to move your business phone system to the cloud. This will give you many great options including an upgraded phone system that will enable you to operate your business anywhere, anytime and has the ability to expand as your business grows.

We can provide cost effective solutions that will ensure you are using a phone system that is NBN Ready. Speak to us today to put your NBN ready plan into action by calling 1300 553 084.

Does Your Business Really Need An Onsite Server?

As the uptake of public cloud services such as Office 365 has picked up speed in the past 12 months, Organisations are beginning to migrate their on-premise solutions to online/cloud based offerings. With this comes the question; Do I really need a server onsite?

In many cases, this question is not easily answered, however, a few questions should be taken into consideration:

Where is my main employee base located?
Does your line of business software have a cloud offering?
Business and Security Compliance Requirements?
Does your business offer or allow for BYO device and non-windows systems?

Depending on the answers to the above questions, this will determine the type of server that you will require. Due to the complexity of moving to a cloud solution you really need professional help. But it’s worth it, because the opportunities that this will bring to your business is greater working flexibility, data redundancy and cost savings. We all want that!

We have been offering best in class cloud based solutions, hosted phone systems and cloud consulting for organisations of all sizes for more than 10 years. For more information, why not reach out and give us a call on 1300 553 084 or email us on sales@commsys.com.au so we can work together to provide the best possible cloud experience for you.


Managed Anti-Virus

In today’s world, Technology is progressing really fast, and with that, it is also becoming increasingly challenging to manage.  At the best of times it can be a struggle just to ensure that all of our systems are not only working but are also secure.  An easy solution to this would be to turn to an IT Partner for support. 

What is a Managed Antivirus?   We are all familiar with antivirus which is usually obtained by purchasing either a monthly or yearly subscription.   This type of anti-virus is defined as an “unmanaged” solution.  With this solution an end user can deny the updates, uninstall it or even just disable it leaving their computer unprotected from security threats.  

A “Managed” anti-virus solution can be applied to all your systems. At CommSys we take the time to install the programs and we manage them as well.   With this type of service, every system will have the same program and is kept up to date with the latest updates.  It will be your best defence when it comes to online security threats.  A managed solution usually can’t be uninstalled or turned off so this means that your systems are continually being protected. 

Why not give us a call to find out how we can support you as an IT Support Partner and the variety of options with have to protect your information and systems.   Call us on 1300 553 084 for more information.

How Secure Is Your Password?

When choosing a password, people generally decide to make it something quick and easy to remember, however, this does make it easier for hackers to crack the password and gain access to your important information.

When choosing a password, to give it the best chance of being secure against hackers, you should follow the following guide:

– Do not use common words
– Do not use meaningful dates or known events like birthdays, holidays or pet’s           names
– Avoid using general dictionary words
Use random characters and not phrases
Avoid commonly used passwords like: password, abcd1234, 123456. These              passwords take less than 8 Milliseconds to guess.
Ensure the password is at least 8 Characters long and includes the below
At least 1 Lower case letter                       a-z
At least 1 Upper case letter                       A-Z
At least 1 Number                                       0-9
At least 1 Special Character                       !@#
Avoid using the same password twice

For more information on how you can check if your password is secure and other helpful security information, give our support team a call on 1300 553 084 or go to securemyit.com.au


CommSys Introduces the New T5 Series Phones

CommSys would like to introduce the new T5 Series phones from Yealink to complement the existing phones that we supply.

T58V and T58A Smart Media PhonesThis new phone is the complete Wireless Desk phone that you’ve been looking for. If you’re not ready to cable your office, or simply can’t, this is the phone for you. Do you need to record calls for compliance, or client records, this phone does it all. A simple to use smart media phone that provides a HD Audio and Video experience. It comes with a 7in adjustable multi-point screen with integrated WiFi and Bluetooth. You can add a Bluetooth headset to the phone.

T54S and T52S Business Media Phones
These phones are especially designed for high end and busy office users. It is an easy to use phone with a distinctive appearance and structure. With a redesign of the software, the phone delivers crystal clear voice calls. The phone also comes with built in Bluetooth and a USB port so that you can add a headset to it.

If you are looking at upgrading your current phone system or adding to your existing office phones, why not give us a call on 1300 553 084 to find out more about the new T5 Series phones and how we can help you with your communications needs.

Internet Reliability and Moving to the Cloud

Is your business holding off moving to the cloud because you are worried about your internet reliability? The benefits of using cloud computing are huge. Here at CommSys we have a way to keep you operational in the event of an unexpected internet outage. We take Business Continuity and Disaster Recovery seriously. Partner with CommSys and reap the benefits of Cloud Computing while minimising your online risks.

Why not give us a call on 1300 553 084 to find out more about our internet redundancy and cloud solutions

Website Hijacking

Have you ever put an address in your car navigation and found yourself at the wrong place. Imagine if you’re on you way to deposit a bank cheque but your car navigation took you to a place that looked like a bank, but wasn’t. The tellers were scammers and all they did was collect your banking details to rip you off.

This seems a bit far fetched doesn’t it, but that’s exactly what happens online.  Someone tricks your Web browser into taking you to a Webpage that isn’t really the right one. It looks real, but isn’t.

So how do you know?  In the picture above, this is an example of a secure website.  For it to be secure you would look for the following:
1. A padlock either at the start or end of the address bar
2. When you press on the padlock and it will display a popup box and it will advise you if the website is secure and what the actual web address is.

If there is no padlock when you view a website, this will mean that your connection to the site is not secure and it will make it easier for someone to steal your information like passwords.

If you are still unsure, give us a call on 1300 553 084 and we can make sure your online “navigation” is working correctly.

Server and Data Security

In a digital world where nearly all businesses rely on their sensitive business information to be stored electronically, it is important to ensure that this information is safe and secure.

If your data is lost or compromised it will be a devastating impact to the operation of your business. Take a look at what happened to the City of Atlanta on 22 March 2018, which was remotely attacked by ransomware which crippled the City’s critical functions for 5 days.

“Hackers Are holding the city of Atlanta Hostage”

Ensuring your information technology systems are protected is critical for all businesses. There are many levels of protection available. CommSys understands how important your data is and can undertake a thorough IT Security Audit of your systems and implement measures that can keep your data safe and secure.

If you have any questions please contact us on 1300 553 084 or go to our website www.securemyit.com.au for more information.

Business Continuity for Harris Farm Markets

Congratulations to Harris Farm Markets on the opening of their new store at Lindfield on the 14 March 2018. As with all sites for Harris Farm, Business Continuity is an important focus for them. Addressing that need, CommSys Consultants designed and implemented a solution using a combination of Cisco Network equipment, NBN and 4G. This provided a cost effect solution for Disaster Recovery ensuring Harris Farm has minimised their risk of potential outages and disruption to their business.

To find out more about how CommSys can help your business stay “online” and reduce disruptions, contact us on 1300553084 or go to our product site www.securemyit.com.au Powered by CommSys.