Intelligent numbers give your business the edge for managing incoming calls. It is one of the best ways, for you as a company, to use a centralised phone number to then redirect the incoming call to the most appropriate location.

For example, you may have 50 offices around Australia but only want to use 1 phone number (such as 1300, 1800 or 13 number) to promote on all your printed or advertising material. CommSys uses a fully managed national network of 1 tier carriers to cleverly route your calls through a complex postcode routing plan.

This enables you to have 100′s of answering points just from a single 1800 1300 or 13 phone number.

Running an intelligent number gives you the flexibility of Disaster Recovery Routing, Post Code Routing, Load Balancing, Skills Based Routing, Conference Bridge, Voicemail to Email and Time of Day Routing.

For more information on Intelligent Numbers (1300 1800 13 Numbers) Please Click here or Contact CommSys Direct

What are the benefits of a CommSys Hosted PABX over a Traditional Office Phone System?

Note: Comparison is to a brand name IP PABX, using a large voice carrier and our Silver Hosted PABX Why a Hosted PABX

Why A Hosted PABX?

A hosted PABX gives you more service, features and flexibility than a traditional office phone system.

Contact CommSys for a FREE Quote Today on 1300 553 084

By choosing a company dedicated to IT Support you gain access to a whole team of Network IT engineers for less than the cost of a full time in-house IT technician.

The perks of today’s modern technology means that in the event of a system failure or disaster IT Support Helpdesks have the tools to login and monitor your network remotely, which save you time not having to wait for a support technician to arrive at your office.

Choosing the right IT Support / Helpdesk can mean the difference of Enhanced Security, providing you with managed backups, managed firewalls, routers and servers etc to protect your data from any unexpected threats. It’s the little things to help you sleep at night, knowing your business is safe and secure.

For more information on outsourcing your IT Support click here

If your IT and / or Communications fail, the disaster recovery plan is there for your business to be “back up and running” quickly with minimal disruption and costs.

For example; if your phone line suffers failure we can automatically route your calls to mobile phones or another office which means no downtime and your customers won’t even know you’ve had a glitch.

With Hosted Applications we automatically use another server if the main one stops working. The same process is used if a hard drive fails, your information is automatically copied on two or more hard drives so information isn’t lost.

For more information on Hosted PABX (Hosted PBX) click here

For more information on Hosted Applications (Hosted Office) click here

One of the many benefits of CommSys’ Hosted PABX is that the phone numbers associated to your office and your PABX extensions are no longer tied to your physical location. This makes relocating your office much easier as you no longer have to worry about new number allocations or managing call diversions.

Once a phone number is allocated to a client on our centralised call platform, that phone number can be used at any location where a connection to our Hosted PABX is possible.

You can move to the other side of Australia without interruption to your business…

This not only means that you can relocate your office almost anywhere across Australia, but also that you can host individual phone extensions at home office locations or other remote sites and be able to call your colleagues and clients just as if you were sitting in your head office.

CommSys also able to transfer your existing phone numbers to our centralised call platform to allow you take advantage of the above flexibility in how you run your office.

For more information click here for Hosted PABX and here for Office Phone Systems or Request a Free Consultation

CommSys’ Hosted PABX is a centralised call platform maintained in a secure data centre facility. By providing access to this call platform for our clients we are able to remove the physical phone system that many businesses have in their offices, and continue to provide all of the same functionality that they enjoyed previously (and usually more).

By moving to our Hosted PABX platform, your business can take advantage of our multiple redundant systems to ensure system reliability (such as redundant power, and multiple carrier interconnects) as well as gaining access to a number of PABX features that may not be available on traditional models, such as all remote offices being able to connect to the same centralised phone system.

CommSys’ Hosted PABX (PBX) clients gain access to a fully managed call solution that can easily be scaled in size as their business grows.

The call platform itself is extremely flexible and can be tailored to suit a number of different business types. From small offices looking to gain access to advanced PABX features, to call centres with branches across the country looking for fully featured management interfaces, CommSys’ Hosted PABX can provide a scalable, reliable,  and cost effective solution whatever the requirements.

For more information on Hosted PABX (PBX) click here or Request a FREE Consultation

A company’s resources, be them information or equipment, are located in a separate environment to the businesses employees, and workers access them through the use of the Internet or VPN solutions.

This allows employees to be productive wherever and whenever they can access the Internet, no longer limiting their workday to a traditional 9-5 in the office arrangement.

Unfortunately for a lot of businesses the investment in building and maintaining the infrastructure for this sort of environment is out of reach. The costs of purchasing servers, configuring and housing them, providing “always on” connectivity and maintenance means that the benefits of such a flexible workplace are outweighed by the costs.

Fortunately there is a solution that provides you with all the benefits of a hosted office, but at a fraction of the cost;

The CommSys Hosted Office

Through the use of our Hosted PABX and Hosted Applications a business owner can truly decentralize their business, allowing for flexibility of staff, reduced operating costs and increased productivity and geographic dimension, without the massive overheads that come with building such an environment.

No longer do staff need to be tethered to their desk phone in the office, or “work offline” when out of the office, users of the CommSys Hosted Office can be “at their desk” wherever they can get an internet connection. Extend your business interstate by adding a “work from home” employee and have them connected to the rest of the team immediately!

A CommSys Hosted Office takes care of

• Software Updates (imagine not having to buy software every year)
• Latest Microsoft Office
• Access your business from any remote location
• Systems monitored 24/7
• Secure data backup
• $0 to spend on equipment maintenance and backups

To find out more about a CommSys Hosted Office please click here or Request a Quote